FAQ’s

Q: I think I have a legal problem, but I am uncertain and don’t know which lawyer to ask for. What should I do?

A: Please call us 250-746-7121 and briefly explain your personal particulars and your problem to our receptionist.  Our receptionist will ensure that the matter is brought to the appropriate lawyer’s attention, and that lawyer will get back to you.

Q. How will I have to pay for your services?

A. Depending on the type of legal problem you have, we can offer a range of payment options.  Generally, we require a retainer, which is a deposit you make to our trust account.  As work is done on your matter, we are able to deduct our legal fees, disbursements, and taxes from the money you have given us.  The size of the retainer required depends on the circumstances of each case and the type of legal services you may need.  When the retainer is depleted, we may ask you to replenish same.

Our legal fees are comprised of the work that our lawyers and staff perform on an hourly basis.  Disbursements include charges such as Court filing fees, service fees, Court Reporter’s fees, search fees and agents’ fees and disbursements, charges levied by offices of government record, professional fees for consultants and experts, photocopying, postage, long-distance tolls, facsimile charges, courier charges, and file storage charges.  We are required to charge the Goods and Services Tax (GST) and Provincial Sales Tax (PST) on our fees and, where applicable, our disbursements.

Q. Does your firm accept contingency fee arrangements?

A. Our firm does permit contingency fee arrangements with clients.  You should be aware that we are not permitted to offer a contingency fee arrangement for certain types of legal services, such as family law matters.  We can offer clients contingency fee arrangements in situations such as personal injury and civil litigation matters.

A contingency fee arrangements allows us to work on your matter and not charge you legal fees until we receive money on your behalf.  In this type of situation, we are assuming some of the risk of recovering money on your behalf, and we will negotiate with you what percentage of recovery is appropriate for our fee.  However, even when we take a matter on a contingency fee basis, you will remain responsible for the payment of the disbursements incurred on your behalf, together with the taxes on those disbursements.

Please arrange to speak with one of our lawyers for further details with respect to contingency fee arrangements and fees in general.

Q. How can I pay my legal fees?

A. We accept cash, credit cards, and debit cards.  Please contact us if you would like more information on payment of our fees.

Q. What should I bring with me for my initial meeting with your lawyers?

A. We have a client identification process, and as such, you should bring two pieces of identification, one of which should contain a photograph of you.  We will also require other basic personal information.

We will need to see any and all documents relating to the matter for which you are seeking legal advice.  You should also be prepared to describe the complete history of events leading up to and since the issue occurred.  Often, it is better to have this in writing when you meet with your lawyer.  This will speed up the process and assist in minimizing your legal costs.

Q. Where are you located?

A. We are located in Duncan at #200 – 44 Queens Road.  This is immediately to the east of the railway track and across from Shaw Cable.  We have parking at the rear of our building and are wheelchair accessible.